Sub-processors
Last updated 7 October 2026
Vitalis AI uses the third-party services below to operate the product. Processing terms and retention differ by service and enabled feature. Contact us for the provider scope and contractual documentation applicable to your pilot.
This page is updated when we engage a new sub-processor or stop using an existing one - see Changes to this list below.
Current sub-processors
| Sub-processor | Purpose | Data processed | Location |
|---|---|---|---|
Resend Resend, Inc. | Transactional emails and operational alerts. | Recipient addresses, email content, and delivery metadata. | See applicable service terms and account configuration |
Supabase Supabase, Inc. | Database, authentication, and file storage - the primary data store. | Account details, workspace data, campaign records, uploaded files, encrypted platform tokens. | United States |
Vercel Vercel Inc. | Application hosting and serverless compute. | Application requests and operational logs. Retention depends on the hosting and logging configuration. | United States |
Anthropic Anthropic PBC | Powers the marketing agents and the in-product assistant by default - research, strategy, ad copy, reports. | Campaign performance data, your knowledge base, and the brief for each run. Not used to train models. | United States |
OpenAI OpenAI, L.L.C. | Speech to text - turns dictation and meeting audio into the words on your screen. Also runs the agents and the assistant for a request when you have chosen an OpenAI model in Loop. | A few seconds of audio at a time while you dictate or while Loop is listening to a meeting, sent for transcription; Vitalis retains the transcript rather than a meeting recording. Provider retention depends on the endpoint and applicable service terms. When you choose an OpenAI model, the same campaign, knowledge and brief context Anthropic would receive for that request. Not used to train models. | United States |
xAI X.AI Corp. | Runs the agents and the assistant for a request when you have chosen a Grok model in Loop. Not used unless you choose it. | The same campaign, knowledge and brief context Anthropic would receive for that request. Not used to train models. | United States |
Runway Runway AI, Inc. | Generates ad images and video from the creative briefs. | Scene descriptions written by the Creative Director, and any product photos you upload as references. | United States |
Higgsfield Higgsfield AI | Generates ad images and video (secondary creative engine). | Scene descriptions written by the Creative Director. | United States |
Google Google LLC | Veo video generation for premium ad creative. | Scene descriptions written by the Creative Director. | United States |
Stripe Stripe, Inc. | Subscription billing, and reading your revenue when you connect Stripe. | Billing contact and subscription status. Card details go to Stripe directly - Vitalis AI never sees or stores them. | United States |
Platforms you connect are not sub-processors
Meta, Google Ads, TikTok, Amazon, Square, and Stripe Connect are your accounts. When you connect one, Vitalis AI reads and writes data in a system you already control and already have your own agreement with. We are not sending your data to a new party - we are acting on the account on your instruction.
You can disconnect any of them at any time from Connections, which deletes the stored access token immediately.
What every sub-processor is held to
- A written data processing agreement covering confidentiality and security.
- Access limited to the data needed for their specific function - nothing broader.
- No use of your data to train general-purpose AI models, and no sale or sharing with data brokers or advertisers.
- Encryption in transit, and encryption at rest for the platform tokens we hold (AES-256-GCM under a server-only key).
Changes to this list
We update this page when a sub-processor is added or removed. If you would like advance notice of changes, email legal@govitalisai.com and we will add you to the notification list.
Questions
For a copy of our data processing agreement, a sub-processor’s DPA, or anything else about how your data is handled, contact legal@govitalisai.com.
Applied Intelligence Solutions LLC · Austin, Texas, United States